C O N T E N T S


EDITORIAL DANIEL JULIEN
Chairman and Chief Executive Officer
HIGH-TOUCH STRATEGY
Leading employer committed to people and the environment
HIGH-TECH STRATEGY
What does digital transformation mean at Teleperformance?
Interview with Bhupender Singh, Chief Transformation Officer,
and Eric Dupuy, Chief Business Development Officer
FINANCE
Third-quarter 2021 revenue and outlook
Three questions for Olivier Rigaudy, Deputy CEO and CFO